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Designed for eCommerce and retail, the nChannel platform connects Salesforce Commerce Cloud (formerly Demandware) with your ERP, POS and other systems to give B2C and B2B merchants with visibility and control over their operations like never before.
- Deploy pre-built connectors to integrate Commerce Cloud with ERP, POS, and 3PL systems
- Configure and automate critical data flows such as orders, inventory, products, customers, and shipping/tracking data – eliminating manual data entry
- Transparency throughout entire automation for data monitoring
- Enable faster order processing, near real-time inventory sync, tight supply chain integration, and more!
Integrate Commerce Cloud With Your ERP
Connect Salesforce Commerce Cloud and your ERP systems, keeping inventory, pricing, and transaction data up-to-date and accurate, for B2B and B2C transactions.
- Display accurate inventory levels online to prevent overselling
- Integrate online order processing, automatically creating accounting entries in your ERP
- Keep accurate customer data across your systems
- Manage all your items in your ERP and sync with Commerce Cloud
- Make quick pricing changes to better control promotions
- Utilize intelligent procurement and other advanced logistics strategies
Integrate Commerce Cloud with Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics 365, NetSuite, Sage 100 and more!
Integrate Commerce Cloud With Your Brick-and-Mortar Stores
Share transaction information between your point-of-sale (POS) systems and Salesforce Commerce Cloud, keeping your online and offline presence in sync.
- Sync inventory info between Commerce Cloud and multiple stores to eliminate inventory issues
- Consolidate order data and accounting transactions across stores
- Build customer profiles using in-store POS data and info from other systems
- Manage item data and synchronize to all stores
- Support advanced logistics options, like in-store pickup
Integrate Commerce Cloud with Lightspeed, Microsoft Dynamics RMS, Revel Systems and more!
Integrate Your Supply Chain
nChannel helps merchants better manage their supplier network so you can improve your financial health and build a foundation for a strong customer experience.
- Increase data visibility into supplier relationships
- Receive and retrieve data from multiple suppliers for order, customer and product info
- Split orders to multiple fulfillment locations
- Dynamically route orders to the most efficient supplier
- Drop ship orders directly to suppliers
- Reconcile shipping information, purchase orders, and payment terms (three-way match)
Outdoor retailer, Granite Gear, resolved 99% of inventory issues and increased order value by 25% with nChannel.
B2B office supplier, Amax, launched four B2C websites and doubled their revenue goal by leveraging nChannel.
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With unmatched platform reliability and support, nChannel gives you the confidence that data is flowing flawlessly between your systems.
- Real-time processing or configured batch syncs
- Guaranteed 99.9% platform uptime
- Validation from every end-point to confirm data delivery
- Enterprise-grade audits that track every transaction
- Proactive account monitoring to detect errors and retry
- US-based support team available by phone or email 24×7
Outdoor retailer, Granite Gear, resolved 99% of inventory issues and increased order value by 25% with nChannel.
B2B office supplier, Amax, launched four B2C websites and doubled their revenue goal by leveraging nChannel.
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nChannel provides a framework for B2C and B2B merchants to automate the flow of transactions between Salesforce Commerce Cloud (formerly Demandware) and multiple endpoint systems. Our automation eliminates manual data entry to increase your efficiency and deliver a better experience for your customers.
Integrate Commerce Cloud With ERP, Marketplaces, POS and 3PL systems
Read more about some of our most popular Salesforce Commerce Cloud pre-built integrations:
ERP
Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics 365, NetSuite, and Sage 100
POS
Lightspeed, Revel Systems, and Microsoft Dynamics RMS
Logistics
Amazon FBA and Newgistics
File Transfer
Don’t see something you need? See our full list of connectors here.
Outdoor retailer, Granite Gear, resolved 99% of inventory issues and increased order value by 25% with nChannel.
B2B office supplier, Amax, launched four B2C websites and doubled their revenue goal by leveraging nChannel.
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