Why do you need multichannel order management?
Managing a multichannel business can get complicated. You have to juggle customer orders from multiple online and offline channels. If you sell B2B, you have to manage orders from business accounts, too!
You need a system that centralizes all these different sales channels. You need a unified view of all your orders, despite their origin or order type. You need to empower your team to provide better customer service, by making sure order statuses are accessible and accurate.
You need a system that can scale as your business grows. You need a multichannel order management solution.
How does nChannel help?
Using nChannel’s multichannel order management solution, you can take control of the orders flowing though your sales channels. You can provide better customer experiences, because you’ll have the visibility you need to keep customers informed.
- Manage orders from Amazon, eBay, your webstore, and your brick-and-mortar stores all in one place.
- Provide customers accurate order status with total visibility into all orders.
- Integrate your order management processes with fulfillment, shipping, and tracking systems.
- Create intelligent order routing workflows to streamline processing and fulfillment
Never mismanage an order again. Never disappoint your customer again. Get your free quote and get started!