This week we’re reading a variety of articles that include Prime Day’s expected sales, how to create a unified commerce experience, and how to have a innovative mindset in retail. Read the articles below!(more…)
(This post was originally published on April 20, 2016. It has been updated for accuracy and completeness).
A growing retail business often needs to upgrade their technology to keep up with operations. One of the bigger technology investments you’ll make is in an Enterprise Resource Planning (ERP) system. This technology often becomes the lifeline of your business. It’s where you handle your financials, order processing, product information, reporting, and more. It’s been a technology that retailers and wholesalers have turned to for many years to manage all different aspects of their business.
Just like other technology systems, ERPs are also making the move to cloud services allowing them to be more affordable and flexible. This article will define what an ERP is, the benefits of cloud-based ERP systems, and list out today’s top ERP systems. We hope this helps you decide whether you’re ready for an ERP and how to evaluate the best one for your business.(more…)
(This post was originally published on July 6, 2017. We’ve updated it for accuracy and completeness.)
Can your customers rely on your shipping policies? How often do you miss a date or ship the wrong item?
A negative shipping experience can have an irreparable impact on your relationship with customers. 84% of consumers say that they won’t return to a brand after just one poor delivery experience.
All it takes is one mistakes to erode your brand image and customer loyalty. These mistakes add up and affect your bottom line too.
If there’s one business area to focus on next, consider making it your eCommerce delivery strategy. Statistics show that a good shipping experience is more important than ever for customer retention.(more…)
This week we’re reading about a few topics that include profitable retail delivery strategies, mistrust around eCommerce reviews, and how to change a bad delivery experience into a good one. Read the articles below!(more…)
(This is a guest post from our friends at ReTrans Freight, provider of integrated transportation technology solutions, focused on simplifying LTL B2B/B2C online commerce.)
When evaluating 3PL providers and logistics companies, technology should arguably be one of the primary attributes to be considered. What sort of tools are available to clients and do these come at an additional cost? How secure is the environment within which your data will be housed? Now that we are deep into the internet age, it’s imperative that merchants question the ways in which their logistics partners automate, integrate and innovate. After all, freight costs are one of the largest line-item expenditures a company manages so it behooves shippers to ensure that their getting their money’s worth.(more…)