Customers expect affordable, fast, and flexible delivery options when they order online. They expect orders to be delivered by their promised date. And, customers know that the “Fulfilled by Amazon” logo means they’re expectations will be met.
Amazon’s advanced fulfillment system is one of their biggest differentiators, and it has set the bar high for merchants. It’s part of the foundation of their company. They have the resources and technology available to provide customers with free and, even within the hour, shipping.
If you’re a smaller merchant, order fulfillment can be a painful process–it can be tough to meet the expectations set by Amazon. Many merchants rely on a 3rd party fulfillment provider to help manage online orders and save them money.
Fulfillment by Amazon (FBA) is a popular 3rd party fulfillment service, but it’s not for everyone. This post will help you compare some of the top FBA alternatives for merchants. (more…)
We read and share a lot of content about “big box” retail and industry giants like Amazon. But, the vast majority of retail businesses are small and medium-sized. They are entrepreneurs that put it on the line to build a business and a life on their own terms. Maybe that’s you, reading this post now!
Retail entrepreneurs inspire us. Helping small- and mid-sized retailers sell like/compete with the likes of Walmart and Amazon is our purpose. So, this week I want to share some content we’ve been reading about entrepreneurship. If you’re a retail entrepreneur, here’s some excellent advice.
This March, Microsoft announced that their point of sale software, Mircrosoft Dynamics RMS 2.0 has entered the “extended support phase” of its product life cycle. This means that RMS has reached it end of life, with Microsoft planning no future development for it. In 2014, at least 45,000 companies were using Microsoft Dynamics Retail Management System (RMS). All of these people are left looking for RMS alternatives.
This post will cover what the Microsoft RMS End of Life announcement means for people who currently use RMS, and what it means for people looking to purchase a POS system similar to RMS. (more…)
We spend a lot of time talking about things that build our business; things like marketing and SEO and data analysis. But, most people who expand their business to the web forget about some of the fundamental ethical issues at hand.
Josiah Stamp, an early 20th century economist, said, “It is easy to dodge our responsibilities, but we cannot dodge the consequences of dodging our responsibilities.” That was a century ago, but in a modern world, which is more transparent than ever, business ethics remain extremely important.
If you run an eCommerce business, you need to understand the ethical implications of your business. Ethics are good for the soul. But, they’re also good for the bottom line.
This post dives into the ethical issues in eCommerce that you should be thinking about.
This week I want to kick off a new, occasional way of doing things for What We’re Reading. Starting this week (and randomly in the future) I’ll feature articles from industry thought leaders. These are the kinds of people we follow closely, because they’ve got a lot of good things to say.
I’m going to kick it off with some articles by Nicole Leinbach-Reyhle, Forbes contributor and founder of Retail Minded. She’s a recognized retail expert who puts out a lot of pragmatic advice for retailers. She also dives into some of the topics and trends you need to know about. Here are three of her articles we read this week…