Never say no to customers. Treat customers like your boss. Always make customers the focus of your decisions.
These are all familiar tips for improving your customer satisfaction. While this advice is helpful, is it enough?
This St. Patrick’s Day, we’re reading a variety of different topics. First, we learned how companies are starting to act like startups to prepare better for competition. Then, we’re reading about how the USPS is accommodating eCommerce. Last, check out how online retailers can combat high return rates.
The retail industry changes fast, see how companies are making adjustments for the future. (more…)
When running an online retail business, you need a reliable eCommerce shopping cart solution. Luckily, there are plenty of eCommerce platforms out there to choose from.
So how do you choose the best option for your business?
There are a wide variety of eCommerce shopping carts on the market. Each one comes with a whole host of features built to make your customers have an easy and stress-free experience on your site. The key is determining which online shopping cart best suites your needs based on the technical resources you have available, how much web selling experience you have, and your web development skills.
Here are some of the top eCommerce shopping cart solutions. (more…)
There’s no shortage of articles about eCommerce and data right now. As eCommerce continues to grow and dominate, we’re reading articles about how to improve your eCommerce practices. We’re also catching up on how to create value from all the data that you collect from the web. (more…)
How often do you read product reviews? Has a positive or negative review determined whether you added an item to your cart?
Many consumers depend on online product reviews to make purchasing decisions. It’s a critical part of their research. It determines whether or not a customer trusts you enough to hand over their money.
Realizing the importance of reviews, many retailers are making an effort to get more customers to leave them. Here’s our top tips to increase your online product reviews. (more…)