We’re just a day away from the General Data Protection Regulation (GDPR) deadline of May 25th. Even with the deadline quickly approaching, many retailers still aren’t ready for the change.
45% of retailers say they are lagging behind or only partially compliant, according to Capgemini.
While GDPR is European Union (EU) legislation, it affects any retailer selling to European customers. If you’re still unsure what it is and how it affects you, then keep reading. By the end, you should understand why you want to meet GDPR requirements. (more…)
This week we’re reading a variety of topics about transformation in retail. Check out out articles about what brick-and-mortar sites can learn from eCommerce, what IoT can learn from retail, and how retail is transforming with mobile. (more…)
There’s been plenty of headlines about AI and machine learning being the future of retail marketing. The concept itself can seem overwhelming and out of reach for retailers.
However, more marketing organizations are gearing up to add machine learning capabilities sooner than you may think.
In this article, learn more about what machine learning marketing is and how it can improve your customer experience. (more…)
This week we’re reading a handful of different topics. Check out articles about how to fight subscription customer churn, how to cure boring retail, and different ways you can boost mobile eCommerce experience. (more…)
Over the last 10 years we’ve had countless conversations with merchants, especially multi-store retailers, who are surprised to learn that their eCommerce platform is incapable of displaying inventory by store. Facing large competitors that do have this capability, this oversight is extremely disappointing. Without it, merchants are unable to route web orders to the closest store for fulfillment or allow customers to pick up in store. It also hinders them from shipping product from 3PL locations or even suppliers that are closer to the buyer.
In all cases, these merchants have had few choices other than to spend a small fortune customizing their shopper experience or implementing a third-party order management system (that’s often overkill for their relatively simple requirements, and that may still not make their store data visible to eCommerce shoppers).
Realizing this challenge for retailers, Shopify recently announced that they’re adding new capabilities to track inventory updates and fulfillments across multiple locations.
This is big news! We’re pretty excited about it over here at nChannel and what it means for merchants, whether you’re already using Shopify or not. (more…)