Leader in Multichannel Management Software Works Closely with Leading eCommerce Agency to Deliver Holistic Solutions for Multichannel Selling
Columbus, OH – August 3rd, 2018 – Trellis, a leading eCommerce agency that specializes in platforms like Magento, Shopify Plus and BigCommerce, and nChannel, creator of cutting edge automation software for multichannel integration, have partnered to provide eCommerce merchants with a holistic solution for multichannel selling and creating intuitive customer experiences across channels.
eCommerce Merchants Gain Advanced Multichannel Capabilities with Partnership
As a full-service provider for high-volume merchants, Trellis often works with clients with complex needs that go beyond just web development and design, but also include multichannel strategy and integration services. With the new partnership, Trellis and nChannel are helping clients merge their online and offline processes to create better experiences for customers and compete in a tough selling space.
With a deep understanding of multichannel retail, nChannel offers Trellis clients integration between eCommerce, financial, order and inventory applications with their library of pre-built connectors for systems like Magento, Shopify, Shopify Plus, BigCommerce, Zoey, NetSuite, Microsoft Dynamics NAV, GP, RMS, and 365, iQmetrix, LightSpeed, Sage, Quickbooks Online, Revel, OrderMotion, eBay, Amazon, Amazon FBA, Newgistics, and Kuehne & Nagel, as well as tools to build custom integrations. These custom options include solutions for Flat File and Database connections, and nChannel’s SDK for creating API connections to new software endpoints.
The nChannel platform automates data transactions between these systems to enable multichannel capabilities like large product catalog management, single or multi-store order fulfillment, drop ship, cross-channel inventory visibility, and buy online, pick up in store, all with the confidence of real-time processing and enterprise-grade audits.
“The partnership with nChannel represents a very important milestone for Trellis, as an agency very often called on to complete complex backend integrations, access to a team like nChannel who have shown they can be trusted to get the job done right is paramount,” says Jared Shaner, Chief Revenue Officer, Trellis. “Through the years we have worked with a number of partners in the integration space and nChannel has stood out for their dedication from the top-down to working as an extension of our team when it comes to support, communications and timeliness. We look forward to the many projects and happy clients that are to come alongside this great team at nChannel.”
A Proven Process for eCommerce Integration
Trellis and nChannel are already delivering for merchants by utilizing their proven implementation process for eCommerce and integration projects. They recently launched Thermaecll, the worldwide leader in mosquito repellent and tick tubes who had a goal to aggressively grow their online revenue.
Working with Trellis, Thermacell first updated their eCommerce platform to Shopify Plus for a more flexible solution that was API friendly. Trellis recommended nChannel to integrate Shopify Plus with their backend ERP system NetSuite for maximum selling efficiency and control over their inventory, orders, shipping and tracking between marketplaces like Amazon, their warehouse, their online store, and dedicated B2B portal using Shopify Wholesale.
Together, Trellis and nChannel managed a project that effectively launched a new website and integration in a timely manner, while meeting all business and technical requirements. As a result, Thermacell increased web conversions by 23% and increased web sales by 72%, enabling them to reach their revenue goal earlier than expected. Their integration improved operational efficiencies and gave them ability to offer gift cards, create new promotions, and reduced their checkout journey by 25%.
“By partnering with great agencies and eCommerce solution experts like the Trellis team, we’re creating an ecosystem that’s ready to more holistically and effectively support merchants with best-in-class eCommerce websites AND best-in-class multichannel integration solutions between eCommerce, ERP, POS, 3PL, OMS, and other software systems,” says Robert Rand, VP of Alliances, nChannel. “We look forward to continuing to work closely with the Trellis team, and to continuing to grow together.”
To learn more about working with Trellis for your new eCommerce project, click here.
To learn more about working with nChannel to integrate your retail systems, click here.
Since 2012, Trellis has delivered hundreds of successful projects to over 100 happy clients. They offer digital strategy, web design, web development, digital marketing, and integration services for eCommerce merchants. Trellis specializes in leading eCommerce platforms like Magento, Shopify, BigCommerce and WordPress. Trellis’s full-service eCommerce and CMS solutions scale as their clients grow.
nChannel provides growing merchants the simplest integration software to automate multichannel processes, including online item listing, complex order fulfillment, drop ship, inventory synchronization, accounting and CRM integration. The nChannel platform enables merchants of any size to aggressively grow their business by making integration simple for anyone. With self-installable point-to-point automations, pre-configured connectors, and self-configuration tools, merchants have every tool they need to integrate their systems so their customers have the best possible shopping experience. Today hundreds of nChannel users are improving multichannel operations, growing revenue, creating happier customers and competing smarter.