Sorted by Topic: Supply Chain Management
(This post was originally published on April 28th, 2015. We’ve updated it for accuracy and completeness.)
Free shipping is the incentive online shoppers want most.
Customers expect affordable, fast, and flexible delivery options when they order online. They expect you to deliver their orders by the promised date.
And, if you’re ordering from Amazon, you know that the “Fulfilled by Amazon” logo means they will meet your expectations. Amazon’s advanced fulfillment system is one of their biggest differentiators and sets the bar high for merchants. It’s part of the foundation of their company. They have the resources and technology available to provide customers with free and, even within the hour, shipping.
If you’re a smaller merchant, order fulfillment can be a painful process–it can be tough to meet the expectations set by Amazon. Many merchants rely on a 3rd party fulfillment provider to help manage online orders and save them money.
Fulfillment by Amazon (FBA) is a popular 3rd party fulfillment service, but it’s not for everyone. This post helps you compare some of the top FBA alternatives for merchants.
Consumers are putting some serious pressure on retailers when it comes to delivering products. Retailers must be able to provide different delivery options to multiple destinations. They also must deliver accurately and on-time. And, shipping must be affordable (read: free).
That’s a tall order for retailers. If you’re a growing business, it’s hard to understand and realize the benefits of optimizing your supply chain management. In this article, we’ll cover the basics of supply chain management and why you need to make it a priority for your business. (more…)
(This post was originally published on April 21st, 2015. We’ve updated it for accuracy and completeness.)
We spend a lot of time talking about things that build our business; things like marketing and SEO and data analysis. But, most people who expand their business to the web forget about some of the fundamental ethical issues at hand.
Josiah Stamp, an early 20th century economist, said, “It is easy to dodge our responsibilities, but we cannot dodge the consequences of dodging our responsibilities.” That was a century ago, but in a modern world, which is more transparent than ever, business ethics remain extremely important.
If you run an eCommerce business, you need to understand the ethical implications of your business. Ethics are good for the soul. But, they’re also good for the bottom line.
This post dives into the ethical issues in eCommerce that you should be thinking about.
When you sell online, dealing with returns is unavoidable. Customers return products for many reasons such as a damaged product, wrong item, product looks different than online, or they purposely ordered different sizes or colors.
High return rates are a problem for eCommerce sellers. It can ruin your profitability. However, many sellers tend to overlook their return policies and processes.
Your return strategy is an integral part of your eCommerce strategy. If you haven’t put much thought into it, see why you should now. (more…)
Running an eCommerce business is tough. A common pain point for eCommerce sellers is tracking and managing their inventory. If you sell across multiple online channels, it gets even harder. During your busy selling season, tracking inventory is just downright frustrating.
How you manage your inventory can determine the success of your business. You want to avoid overselling and upsetting customers, but keeping too much stock ties up your cash.
To help you build a more profitable business, this post considers some key inventory challenges that eCommerce sellers face and how to avoid them. (more…)