Sorted by Tag: Core Services
(This post was last published on February 6th, 2018. It has been updated for accuracy and completeness.)
Cloud and Software as a Service (SaaS) are two terms you see all the time now. When evaluating different technology options to run your business, you’ll see descriptions like cloud-based, hosted, SaaS, IaaS, or PaaS.
It’s important to understand these terms because their differences affect how you interact with the different technology you use every day.
So, what do these different terms actually mean?(more…)
One of the fundamental decisions we made, while building the nChannel platform, was to use a hub-spoke architecture. We did so, because the list of technology benefits was significant. And, we chose to pass those benefits on to our customers, in the form of business benefits. The bottom line: hub-spoke architecture is simply an optimal way to build complex technology platforms.
Let’s take a look at hub-spoke architecture and the key business benefits it can bring to your business:
- Reduces the liability of scaling your business.
- Increases your business’s ability to adapt.
- Creates a “big picture” window into your business’s successes and struggles.
- Maximizes the return on your technology investments.
If you are employing a multichannel sales strategy, there’s no doubt you’ve experienced integration challenges. While multichannel increases revenue and attracts more customers due to increased choice and convenience, both B2B and B2C industry leaders are engaging in integration strategies to eliminate the complexity of multiple business processes shared between multiple systems. But the challenge of choosing an effective, long-term integration solution still remains.
What I’ve learned from researching this issue is that in a little less than 10 years ago, comprehensive, off-the-shelf solutions that managed or automated technology retail operations were hard to come by. Companies who could afford the tools invested in many different bespoke systems (custom made to task specification) and created their own DIY eCommerce platforms consisting of a patchwork of unwieldy and cumbersome disparate systems. Despite giving companies an online presence, these first-generation platforms have some serious issues and required a lot of time and money to operate and maintain. (more…)