What We’re Reading: Reverse Logistics

We’re coming off a record year of eCommerce sales. This drives another record, record returns after the holidays. This week we’re reading all about reverse logistics and how retailers deal with returns.  (more…)

The Most Promising Metrics for Inventory Management

We’ve covered a wide range of eCommerce inventory management best practices, like considering dropshipping, centralizing your inventory and handling product variants. However, each of these best practices come together for a more fruitful inventory management strategy when you have metrics to back your choices and help you make decisions for the future.

That said, all companies are different in the ways they handle inventory management. Therefore, a non-profit is going to have completely different inventory goals compared to a for-profit business.

However, what brings them together is the idea that keeping costs low is the main objective. Combine that with the target of making your customers feel good and you’ve got yourself a solid inventory management strategy, for both eCommerce websites and physical retail shops.

After all, your customers are the ones that are going to receive your inventory, so if they get the inventory late, or they buy an item that’s out of stock, or the inventory looks like it’s been stored under a pile of rocks in a basement, you’re going to have trouble keeping those profits high to eventually find better ways to lower your costs.

Since both customer experience and cost factor in so much with inventory management for every business, let’s take a look at the most promising metrics for inventory management that cater to these two areas. (more…)

ERP Evaluation: Choosing an ERP for Your Multichannel Retail Business

Your business is growing. You realize you need a robust backend system like an ERP to manage your processes.

There’s many different types of ERP systems available. How do you evaluate different ERP systems for the one that’s best for your multichannel retail business?

This article will help you choose an ERP that supports specific multichannel retail requirements that meets your customers’ demands. (more…)

What We’re Reading: Supply Chain Integration

This week we’re reading about why supply chain visibility is crucial to retailers today. These articles cover how retailers are investing in supply chain technology and how its transforming their business processes.  (more…)

What We’re Reading: eFulfillment

Online sellers faces the many challenges of delivering goods to your customers. When first starting out, sellers can get by fulfilling order themselves. However, once you grow, you mostly likely need the help of an eFulfillment service to handle your large order volume. This week we’re reading news about eFulfillment services to help you stay informed.  (more…)