Customer service is what sets you a part these days in retail. This week we’re reading news about customer service – how to do it and what customers prefer.
Nordstrom = Customer Service
How Nordstrom Made Its Brand Synonymous With Customer Service (and How You Can Too)
Learn how Nordstrom has made customer service an integral part of their brand. It’s something you can strive for, too.
Customer Service Texting
Why Customers Prefer to Text for Customer Service
How do your customers like to receive their service? New research says that consumers like to text. See what eMarketer reports on this new finding.
Buy Online, Return In-Store Experience
Customer service spans many things. It also covers giving your customers return options. See why buy online, pick-up in-store is so important.
[…] https://www.nchannel.com/blog/customer-service/ […]