We’re sharing what we’re reading a little early this week, because of Christmas. As you are wrapping up your week (and your gifts) take a few minutes to read some of these articles about eCommerce and retail in 2016.
Customer Experience
In 2016, the Customer Experience Will Separate the Winners from the Losers
I’m not sure we can harp on this enough. Customer experience is your absolutely critical differentiator. This article dives into how important that will be in 2016, including some telling statistics.
Lightspeed’s Predictions
Lightspeed’s 2016 Retail Technology Predictions
If anyone knows retail, it’s the POS experts at Lightspeed. Nothing fancy here. These are just their predictions for retail tech next year.
Expert Opinions
Industry Experts Weigh In on the Future of Retail 2016
The title says it all. Experts with opinions.
We hope you have a merry Christmas and happy holidays. Enjoy your families and friends!
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