This week we’re reading about common problems that both online and offline sellers deal with. Read articles about online journey hijacking during the holidays, the fault in physical stores, and the threat of card-not-present (CNP) fraud.
Online Journey Hijacking
Have you heard of online journey hijacking before? If you haven’t, this article is a must read. See how this new problem can seriously mess with your customer experience without you even knowing, especially during this holiday season.
Boring Retail is Dying
This holiday season is shaping up to be one for the books. Some are even predicting a small increase in physical store sales. See why all in-store retail is not dying, only the boring stores are.
Threat of Card-Not-Present Fraud
New surveys shows that mid-sized merchants are seen as the most high-risk targets for fraud over the next 12-24 months. Do you have the right risk management systems in place to protect your company? Find out in this article.