This week we’re reading about the importance of customer loyalty. Check out articles about why customer loyalty programs are so important, how repeat customers are profitable, and a guide to modern customer experiences.
Customer Loyalty Programs
Many retailers find themselves in a low-growth world. If you do, you should focus on customer loyalty. See what a loyalty program can do for your business.
Repeat Customers Are Profitable
Some retailers don’t realize that attracting new customers isn’t nearly as profitable as keeping the ones you already have. Still don’t believe it? Check out this article for proof.
Modern Customer Experiences
Customer loyalty depends on a retailer’s ability to consistently provide a great customer experience. However, the customer journey is changing. Learn key tips to keep your customer experience up with the fast-moving retail industry.