nChannel Welcomes Nine New Reselling POS Partners
Comprehensive Reseller Program Offers Cloud-Based Multi-Channel Management Solution for Microsoft Dynamics RMS VARs
COLUMBUS, OHIO – April 10, 2012 – nChannel, a new, cloud-based management platform for retailers and distributors welcomes nine leading Microsoft Dynamics RMS partners to its reseller program. POSitive Technology of Maryland, Revolution POS of Pennsylvania, Retail Technology Experts of Florida, Falcons Nest Business Solutions of Georgia, IUG Business Solutions of New York, Point of Sale Advantage of Georgia, JourneyTeam RDA of Pennsylvania, Texo of Montreal, and Retail Point of South Africa, have joined the nChannel Value Added Reseller Program.
The nChannel Partner Program provides new opportunities for Resellers to deliver cloud-based connectivity solutions by easily connecting the Microsoft Dynamics RMS Point-of-Sale solution to a variety of Accounting and eCommerce solutions to the platform. Once connected, users can begin to manage and share sales, customer, item and inventory information across their existing systems. The nChannel platform will provide a cost effective and easy integration solution for customers along with improvements in efficiency and automation.
nChannel reselling partners combine their retail expertise with services to quickly and cost effectively deploy comprehensive, connected solutions to meet customers needs while building a high-margin revenue stream.
Our primary goal is to assist retailers with solutions that can help them grow and expand, said Mike Nicholson, COO, POSitive Technology. nChannel is one of the most exciting multi-channel offerings weve seen in years a simple, easy-to-use, easy-to-sell-and-support, holistic subscription service with a great team behind it. nChannel when combined with OpSuite gives our retailers a complete cloud based management framework that can incorporate all sales channels. We have numerous OpSuite / nChannel projects underway and we look forward to being part of nChannels future success and helping our customers take advantage of the benefits that cloud computing offers.
eCommerce: How to Get More Product Reviews
I commented this morning on a discussion group I follow for eCommerce merchants. One of our members was asking how to get more product reviews (and if there is a solution for pulling product reviews across multiple sites).
Thought I’d share a strategy that seems to work well for one of my favorite online stores:
By continuing to have a dialogue with your customer after the sale, you can incent them to review their purchases (and buy more stuff). Your timing has to be spot on however. Here’s a strategy one of favorite online store uses (and it’s suckered me in).
The best time to solicit a product review is within 24 hours of your customer receiving the product. Your buyer is either ecstatic or disappointed – emotion spurs a better chance of soliciting action. This merchant sends me a personalized email the evening I receive the product (never fails!) asking me if everything was ok? Was it delivered on time, did it meet my expectations…To respond, they give me a link that enables me to comment on the product.
They also send me a small discount coupon as a thank you for commenting (which of course spurs me on to buy again). I don’t know of a way to drag comments across sites – but if the strategy works, you wouldn’t need to find a solution to do this.
Some might say the process is too labor intensive, but if you build templates and get the timing right, you could partially automate. If you’re sending out newsletters or promotions, don’t forget to address your buyers again, asking for their feedback (and incent them with a discount)
Introducing nChannel – The Video
Here is the video that premiered at Retail Realm January 2012
[vimeo width=”620″ height=”480″ link=”http://vimeo.com/35962048″]
Retail Realm 2013 Should You Go?
If you skipped it this year dont miss Retail Realm 2013 (we’re already registered). Our experience was great. Wanted to share some pics from Retail Realm 2012 in Las Vegas last week. We had standing room only in our first session to introduce nChannel to the RMS community. The Retail Realm conference reminded us of the old Great Plains and Solomon days when the partner community knew everyone, and conferences like Stampede were intimate, not mammoth. This RMS community is very supportive of each other and were looking forward to this conference growing and evolving. We need to get more customers there however next year. Its an excellent opportunity for customers to learn about new solutions, but also to learn from the expertise that is available in this community.
nChannel’s Limited Availability Program Starts Soon!
On February 14th, 2012
Show Some Love and Participate in nChannel’s Limited Availability Program
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30 Day Free Trial – PLUS – Fantastic Introductory Pricing
Our brand new web-based management platform gives customers the ability to connect their existing POS, eCommerce and Accounting systems to the cloud so they can manage data from their very own nChannel portal.
What can you do with nChannel?
1. Easily view sales orders and inventory availability from any sales channel – across stores or the web. Log in from home or your SmartPhone to see sales and other information across your entire enterprise.
2. Manage item information in one place. With nChannel you manage data in one place, knowing that any changes you make will automatically sync to POS and/or your web sites.
3. Connect your accounting system to enable you to easily integrate and differentiate sales by Store, or by Web Sites. Integrated POs and matching invoices become simple with nChannel.
4. Connect your suppliers free! Imagine what you could do with access to your supplier’s item data…images, descriptions and any other data you need can be instantly synched to POS or your web sites or both.