How to Run Smooth Online Flash Sales

Online flash sales are a popular strategy to drive revenue. Successful sales can increase a merchant’s sales from 50/day to over 10,000 in a single 24-hour period. This is great for your revenue, but can undoubtedly put major stress on your operations during and after the sale.

When not handled properly, flash sales can quickly turn into disasters for merchants. Your website can crash or stall. Orders can take forever to process. Inventory can oversell. Once disaster hits, it’s hard to see why you wanted to run a flash sale in the first place. When poorly executed, sales can lead to upset customers, lost sales, and erode your brand image.

While the risks of failed online flash sales are real, they can be avoided!

See how theBalm Cosmetics upgraded their technology stack and worked out important backend processes so they can run smooth flash sales multiple times a year.  

BigCommerce vs Magento: Picking the Right eCommerce Platform for Your Business

(This post was originally published on November 16, 2017. We’ve updated it for accuracy and completeness.)

BigCommerce and Magento are two leading eCommerce platforms. Whether you’re just starting out or looking to switch platforms, it’s tough to decide between them.

This article compares BigCommerce and Magento to help you choose the right platform for your business. (more…)

Amazon Prime Day: How the Holiday Evolves and Retailers Respond

Another summer, another successful Amazon Prime Day. The past few weeks have been buzzing with anticipation and analysis of Amazon’s faux holiday, Prime Day. After five years of running their member-only sale, there’s still lots to learn from the holiday. Let’s look into how the summer holiday has evolved over the years and what lesson retailers can take away to prepare for next year.

RPV: The Most Important KPI for Your eCommerce Store

(This is a guest post from our friends over at, 121eCommerce, a seasoned Magento Professional Partner and web development agency specializing in B2B and B2C eCommerce.)

If you run an online store, chances are you have your eyes on a lot of KPIs. From return rates to bounce rates, cart abandonment, conversion rates, AOV and more – there’s a lot to keep track of.

So what’s the most important KPI to keep your eye on? 

It’s none of the above.

It’s RPV. Revenue Per Visitor. 

Get Ship Done with ShipStation – nChannel Announces Partnership with ShipStation

nChannel is excited to welcome ShipStation as our newest partner! ShipStation helps eCommerce retailers import, organize, process, and ship orders efficiently from any web browser. With over 150 shopping carts, marketplaces, carriers, and fulfillment services, merchants of all sizes can streamline shipping wherever you sell and however you ship.