Is Your Business Ready for eCommerce Integration?

A recent eMarketer report forecasts global retail eCommerce sales to reach $4 trillion by 2020, making up 14.6% of total retail spending that year. That’s a staggering number. As consumers continue to shop online more frequently, retailers are looking to cash in on eCommerce sales.

However, as your eCommerce sales grow, it becomes harder to manage the volume. Growing merchants probably use other systems along with their eCommerce platform to manage their processes.

Are your current systems integrated? If they’re not, check out why your business may be ready for integration and how to do it. (more…)

What We’re Reading: Shipping, Holidays, & Digital Experience

This week we’re reading a variety of different topics. See articles about growing shipping volumes, how to have your best holiday season yet, and how to improve your digital customer experience. Read more about the topics below. (more…)

What We’re Reading: Retail Trends

This week we’re reading about trends in the retail industry. Check out 141 stats about eCommerce trends, how retailers are still struggling with omnichannel, and surprising information about millennial shoppers.  (more…)

Why Your eCommerce Return Policy is More Important than Ever

When you sell online, dealing with returns is unavoidable. Customers return products for many reasons such as a damaged product, wrong item, product looks different than online, or they purposely ordered different sizes or colors.

High return rates are a problem for eCommerce sellers. It can ruin your profitability. However, many sellers tend to overlook their return policies and processes.

Your return strategy is an integral part of your eCommerce strategy. If you haven’t put much thought into it, see why you should now. (more…)

Avoiding Common eCommerce Inventory Management Mistakes

Running an eCommerce business is tough. A common pain point for eCommerce sellers is tracking and managing their inventory. If you sell across multiple online channels, it gets even harder. During your busy selling season, tracking inventory is just downright frustrating.

How you manage your inventory can determine the success of your business. You want to avoid overselling and upsetting customers, but keeping too much stock ties up your cash.

To help you build a more profitable business, this post considers some key inventory challenges that eCommerce sellers face and how to avoid them. (more…)