Sorted by Tag: Supply Chain Management
(This post was last published on January 6, 2015. It has been updated for accuracy and completeness.)
BigCommerce is one of the most popular ways for small businesses to sell products online, and it offers robust ecommerce tools out of the box. That said, users can also take advantage of hundreds of add-ons, customizations, and apps to supplement the platform’s core features and take their ecommerce strategies to the next level.
In this article, we’ll cover seven of the most effective apps for BigCommerce users. These cover everything from A/B tests to omnichannel marketing and live chat support. Adding apps to your BigCommerce approach gives you the opportunity to craft a unique customer experience that will resonate with your audience(more…)
(This article was last published on June 29th, 2016. It has been updated for accuracy and completeness.)
You can’t always ship an entire order at once. You might even prefer to ship items separately to ensure they arrive on-time. Some items could ship from a service like Fulfillment by Amazon (FBA) while others are fulfilled from your own warehouse.
Fulfillment of a single order in multiple shipments is referred to as partial shipment. While often necessary, it’s difficult to monitor on the backend of your operations. How do you track partial shipments in your systems? How do you ensure orders are mark completed only once all items are fulfilled?
Before executing partial shipment, you’ll need to know what the process is, why it’s important to get it right, and the best way to do it.(more…)
As brick-and-mortar stores close due to the COVID-19 pandemic, consumers are turning to online shopping and thus putting pressure on merchant’s fulfillment processes. During this time, you could be opening a digital storefront and shipping for the first time. You could be dealing with closed warehouses and shipping suspensions by Fulfillment by Amazon (FBA) causing you to diversify your supply chain. Some merchants might be experiencing an influx of online orders and trying to handle it the best way they can.
No matter what your situation is, we hope to cover your top options when it comes to successfully shipping online orders.(more…)
(This post was last published on May 4th, 2016. It’s been updated for accuracy and completeness.)
Retailers are missing out on nearly $1 trillion in in-store sales because they don’t have on hand what their customers want to buy. When customers can’t find what they want on your shelves, they’re quick to shop online or with one of your competitors.
There’s a lot of reasons why your shelves might be empty like miscalculating labor costs, customer satisfaction, and poor communication between vendors and retailers. To combat this problem, retailers of all sizes are turning to technology to ensure their shelves stay stocked, or appear to have an endless aisle of products consumers are looking for.
Implementing this retail strategy isn’t easy though. This article discusses some of the common challenges of deploying an endless aisle program.(more…)
(This article was last published on November 22, 2017. It’s been updated for completeness and accuracy.)
Online shoppers continue to push retailers to meet their delivery expectations. They want free, fast, and multiple delivery options at check out and retailers deliver as promised. If something does go wrong, shoppers aren’t forgiving either.
In fact, 84% of consumers say that they won’t return to a brand after just one poor delivery experience.
The stakes are high for retailers. Delivery speed, price, and pick up options can dictate whether a customer buys from you or another competitor. It’s an important part of the purchasing decision that can’t be ignored.
Unfortunately, managing your backoffice operations to optimize for fulfillment is one of the hardest aspects of selling online. If you’re a growing business, it’s overwhelming to understand and take action to improve your processes for customers. To help you, this article covers the basics of supply chain management and why you must make it a priority for your online business. (more…)