This week we’re reading a variety of topics that include how selling B2H should shape your customer experience, retail traffic reports for February, and the reaction of Dick’s Sporting Goods moving software development in-house. Read the articles below!
Selling B2H
Forget B2B and B2C: Effective Customer Experience is about B2H
As merchants evolve, see why selling business to humans (B2H) is more important to creating an effective customer experience.
US Monthly Retail Traffic
US Monthly Retail Traffic and In-Store Metrics Report
Get the latest year over year stats for retail traffic for the month of February.
Moving Software Development In-House
Is Dick’s making the right move by bringing its software development in-house?
See the latest announcement from Dick’s about in-house software development. Experts weigh in on the decision in the comments section of the article.
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