This week we’re reading on a variety of topics that include how BOPIS can improve a retailer’s bottom line, whether retailers should tier their loyalty/reward programs, and how retailers are experimenting with expanding their customer experience. Read the articles below!
BOPIS Improves Bottom Line
BOPIS: How Buy Online, Pick-Up in Store is Catering to Consumer’s Needs and Boosting Retailer’s Bottom Line
Take a look at why customers are opting for BOPIS and how retailers are embracing it.
Tiered Loyalty Programs
Is it time for retailers to tier up their loyalty/reward programs?
Find out how retailers are starting to leverage shoppers that have the highest customer lifetime value (CLV) to offer much more exclusive premium offerings.
How Retails Brands are Faring
Retail in focus – what’s the state of play among leading brands?
See what brands are experimenting with an expanded customer experience and what brands are failing to understand their customer needs.
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