Sorted by Topic: Customer Experience Management
How Healthy is Your Magento Store? [Infographic]
Magento is the leading open source eCommerce platform. There’s over $50B in gross merchandise volume transacted on the platform annually. As a Magento user, your platform is an integral part of your business.
That’s why you always want to make sure that your store is performing the best it can. MoFluid provides an infographic that helps you easily identify problems area with your Magento store, and how to fix them.
What We’re Reading: Investing in Mobile
Over the past few years, mobile has been a hot topic. Retailers have been pressured into making it an integral part of their retail strategy. See how retailers are undertaking mobile and how they’re making it work for their business. (more…)
What We’re Reading: Tips for eCommerce
Take it from those who have gone before you, being a successful eCommerce seller takes a lot of hard work with a little bit of luck. It’s helpful to learn from their experiences. So, we’ve put together a few articles that provide eCommerce tips. (more…)
Your eCommerce Store is Leaking Money [Infographic]
Is your eCommer store leaking money?
Our friends over at Red Stag Fulfillment, a leading eCommerce fulfillment provider, shared this informative infographic about all the ways that your eCommerce store could be leaking money.
Even though you could be a successful eCommerce seller, there are still ways that you can save money. Think about what processes that could use improvement.
Do you convert as many site visitors as you like? How well do you handle returns? Could your shipping and fulfillment processes be more efficient? Do you provide an optimized customer experience on your site?
Odds are that you could probably take some time to work on a few of these areas of your eCommerce strategy. This infographic describes the negative impact of these problems and what you can do to fix it.
What We’re Reading: Is Brick-and-Mortar Dead?
With the rise of eCommerce, many have asked if brick-and-mortar stores are coming to an end. Some may feel like they are as traditional retailers like Macy’s and Nordstrom continually report declining sales.
However, this week’s articles seem to say otherwise. Here’s some positive news for brick-and-mortar stores. (more…)