Sorted by Topic: Supply Chain Management
A very difficult part of this process is shipping. When your shipping goes wrong, it can result in lost sales. You’re probably all too familiar with dealing with lost packages, shipping items later than promised, and managing returns. It’s what keeps you up a night.
Lucky for you, Bigcommerce’s App Store is full of apps that provide you with a shipping solution. This blog post will highlight the top Bigcommerce shipping apps that will improve your shipping process and, ultimately, your customer experience.
B2C (business-to-consumer) eCommerce sales are expected to reach $2.356 trillion in 2018. Lets put that into perspective. If you spent just $1 trillion dollars (less than half the predicted sales), and went back in time 1 second for every dollar spent, you would end up in 30,000 BC.
Not every retailer will be selling millions of dollars in products, but every retailer needs to be prepared for an increase in their shipping demand.
These are our top Magento shipping extensions to consider for your Magento webstore. (more…)
The order to cash (O2C or OTC) process is critical retailers. And, optimizing OTC processes was hard enough without having to deal with the modern complexities of multichannel selling.
To run a successful retail/wholesale/distribution business, you need to do more than just sell a lot of goods. You need to efficiently manage how those sales turn into operating cash.
This post will dive into some OTC best practices for multichannel retailers–although, they are useful for more than just retailers.
We’re right in the middle of fiscal-year-budget-setting season. Everyone is figuring out where they want to spend money to grow in 2015. And, we’re noticing a trend: big box retailers are investing heavily in technology that improves the eCommerce, retail, and customer experience operations. This week we’ve got four articles (and you could find many more) that highlight this trend.
You may not have a Walmart-sized budget, but that doesn’t mean you shouldn’t take notice of what these brands are doing. At all levels retail, from the local store to the big box retailer, companies are making investments to win. If you aren’t thinking about doing the same, it’s time to start.
Selecting the right point solutions to execute your multichannel retail strategy is difficult. You must evaluate eCommerce platforms, enterprise resource platforms (ERP), and point of sale (POS) systems. And, it’s complicated to figure out which ones will work together to support your multichannel business processes.
For example, if you want to list different pricing for your B2C website versus your B2B website, does your ERP support that? How about your eCommerce system? More importantly, how will those systems communicate to make sure each has the right price displayed?
Many vendors do not build software that supports the key requirements to building a multichannel business. They built their software in the last decade (or sometimes the last century!) and are trying to milk every dollar they can from it. Some are not interested, others are incapable of making their systems multichannel-ready. You, the multichannel retailer, will feel the weight of that this problem.
But it doesn’t have to be that way! (more…)