This week we’re reading a variety of topics that include why retailers are failing at digital transformations, tips for customer returns and refunds, and how your team can take advantage of freeze changes in Q4.
Failing Digital Transformations
Why do digital transformations often fail?
Retailers are struggling to transform into digitally-led companies. Find out what’s holding them back from success.
Return and Refund Advice
Return and Refund Tips for Retail Business
As you gear up for the holidays, see how you and polish up your return and refund policies for customers.
Taking Advantage of the Change Freezes This Year
Most companies install a “change freeze” during Q4. See how your team can use this time to plan strategically for 2020.
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