This week we’re reading a variety of topics that include how to combat fake reviews online, managing surges in website traffic, and the rise of chatbots in customer experience. Read the articles below!
Combating Fake Reviews
Fake reviews and counterfeit products are causing significant damage to the eCommerce ecosystem. See how platforms like Amazon and Walmart are trying to implement solutions to stop it.
Handling Site Traffic Spikes
See how to prep your website to handle site traffic spikes without losing sales and damaging your reputation.
Rise of Chatbots
See how chatbots are changing the way that companies interact with their customers.