This week we’re reading about a different side of holiday shopping – packaging prep and dealing with returns. Learn key advice on why product packaging is so important, handling holiday online returns, and how to turn returns into loyal customers.
Holiday Product Packaging
Many eCommerce sellers don’t realize that designing and ordering product packaging can potentially be a long and daunting process if not dealt with ahead of time. It might be too late to make changes for this year, but learn how to prepare for next year.
Holiday Returns Rush
Retailers are already planning for the spike in eCommerce sales over the holidays. But, more holidays gifts means more returns. Returns can be very expensive, check out best practices for your returns policy.
Returns Into Loyal Customers
Returns are inevitable. While they are time consuming and expensive, it is an opportunity to further engage with your customers. Use these four tips for building loyalty among customers who make returns and exchanges.