(This article was last published on June 15, 20167. We’ve updated it for accuracy and completeness.)
It’s not always easy to find the eCommerce research you’re looking for. We took the time for you to find and compile some of the best eCommerce statistics on the web.
Check out 100 statistics about mobile, marketplaces, shipping, personalization, and more! Use our resource as the one place to find lots of data points to use for whatever purpose you need.(more…)
(This article was last published on April 21, 2017. We’ve updated it for accuracy and completeness.)
Today’s consumers want to interact and buy from your brand across different offline and online channels. No matter where they buy, they want that experience to be friction-less and intuitive. Consumers will even pick a favorable experience over shopping for the lowest price or top-quality product.
This puts a lot of pressure on merchants to create a seamless experience. You have to be strategic and thoughtful to ensure your systems and processes support customer expectations.
When it comes to order management and delivery, many retailers are turning to distributed order management (DOM) to achieve just that. The challenge? Distributed order management is a dynamic change from traditional order management. It can be difficult for merchants to make the necessary changes to support.
But, those who do it right can gain a competitive advantage and better serve their customers.(more…)
(This is a guest post from our friends over at ShipStation, leading web-based shipping solution that helps ecommerce retailers import, organize, and ship orders quickly and easily—wherever you sell, however you ship)
According to ShipStation’s latest Last Touch report, 83% of consumers are less likely to re-purchase from a retailer after a negative delivery or shipping experience.
With more customers shopping online than ever before, it is even more important to ensure your products are being shipped effectively and in a timely manner. Sometimes that means outsourcing and hiring a 3PL, or Third Party Logistics provider. 3PL’s are a great way to scale your business because they take part or all of your shipping processes in their own warehouse so you can focus on other business operations.
Finding the right 3PL is extremely important since they are your customer’s last touch with your brand, which can ultimately make or break their satisfaction. There are many things to consider when searching for a 3PL to meet your needs.(more…)
If you want to sell on Amazon, then you have to understand what an ASIN is and how they’re used. These unique product identifiers are part of Amazon’s selling policies and help shoppers find the items they want.
If you don’t use ASINs correctly, you can violate Amazon’s selling terms and even lose your eligibility to sell on the platform!
So, what’s an ASIN number and how do you use it?(more…)
Just a few years ago, research found that 48% of companies now conduct 50-74% of all corporate purchases online. Further, 23% of companies do 75% or more of their purchasing online.
While it’s clear that B2B buyers want to make purchases online, many manufacturers, distributors and others have been slow to adopt eCommerce initiatives.
Part of the problem is that shifting to an online sales model isn’t any easy transition. It can require an entire overhaul in how you conduct business. And, without the right mindset and strategy, your digital transformation might not be fully realized.
To help get you started, our quick guide focuses on five key areas that are key to any successful eCommerce initiative.(more…)