Evaluating Risks When Integrating Your Retail Business Systems
When you’re ready to integrate your retail business systems such as your eCommerce, financial and brick-and-mortar software, there’s a few decisions you must make. You must decide which systems to integrate, how you’re going to connect them, and who you’re going to work with to make it happen. And while you undertake such a project, it’s best to stop and think about short-term and long-term risks you might encounter throughout the process.
Staying a few steps ahead is the only way to avoid winding up in a preventable, but regrettable situation such as lengthy, costly or mismanaged projects. At the end of that day, you want to walk away with a solution that works and not buyer’s remorse. (more…)
What We’re Reading: Customer Care, Retail Predictions & Omnichannel
This week we’re reading a variety of articles about topics like the increase in the use of emotion in customer care, honest retail predictions for 2019, and how U.S. retailers are underperforming in key omnichannel categories. Read the articles below! (more…)
How to Choose an eCommerce Integration Solution
It can be time consuming and costly to continue to operate your business with disconnected systems. You might feel overwhelmed with the constant need to hand-key orders, shipping/tracking information, inventory updates and more between your eCommerce platform like Magento, Shopify or BigCommerce and ERP or POS system.
There’s got to be a more efficient way to operate out there. And luckily, there is! Today, merchants have a range of solutions to choose from that connect their eCommerce platform and backend systems to automate critical processes like order fulfillment.
eCommerce platform integration projects can be a big undertaking though. Picking the right integration approach and partner is crucial to the project’s success. Mismanaged projects can end up being too complicated, time consuming and waste thousands of dollars without you ever experiencing a solution that just works. And while you’re trying to figure out, your customer experience continues to suffer resulting in poor satisfaction ratings, increase in customer service tickets, and lost sales. Your reputation is on the line!
Whether you’re looking to integrate for the first time or replace an existing integration solution, we’ll compare three different approaches for how to integrate and what to look for an ideal eCommerce integration solution. (more…)
What We’re Reading: Last-mile Delivery, Holiday Sales, and BOPIS
This week we’re reading a variety of topics that include the improvements retailers are making to their last-mile delivery, how eCommerce is helping department store sales this holiday, and how shoppers are turning to BOPIS. Read the articles below! (more…)
Essential Tips to Make Your eCommerce Business Successful
(This is a guest post from our friends over at Finale Inventory, a cloud-based, multichannel inventory management software for eCommerce.)
Running an eCommerce business is both a daunting and rewarding task. A lot goes into building, growing, and managing a business whether it exists online or as a brick and mortar entity. However, eCommerce businesses take a little extra to thrive in today’s digital world. eCommerce businesses are not “new” by today’s standards, but they are still a business model that is being learned and improved by entrepreneurs the world over.
With this in mind, how can you make your own business as successful as it can be? Not only are there a lot of other businesses to compete with, but you want your business to be more than just successful. You want it to have staying power, monetary growth, and a strong following as time goes on. So, how can you ensure that your eCommerce business is successful and more? The following are some essential tips to keep in mind that can make positive, lasting differences. (more…)
