Q&A: The Future of Cross-Border Commerce and International Shipping Experience
Learn from FlavorCloud Founder/CEO Rathna Sharad on cross-border commerce’s explosive growth and the challenges of the international shipping experience.
Trends like the “The Amazon Effect”, growth in eCommerce, success of direct-to-consumer brands, and lower barrier of entry in the global supply chain space are all leading the explosive growth of cross-border commerce. Online selling through webstores, social media, and marketplaces are making it easier than ever for brands to reach more customers around the globe. It doesn’t matter where a customer is located, they’re searching and finding the products they want. Merchants should be ready to serve them.
The challenge isn’t necessarily reaching customers online, but rather shipping your products overseas, which often doesn’t always go as smoothly for both parties. Merchants have to prepare customs documentation an fees like duties and taxes, all while maintaining favorable shipping costs to your customers. Just like domestic shipping, you must think about selecting carriers, shipping rates, last mile delivery and returns.
To understand more about the complexities of international shipping, we sat down with our friends over at FlavorCloud, experts in cross-border commerce. Check out this Q&A with their Founder/CEO Rathna Sharad to learn more about what cross-border commerce is and how merchants should approach international shipping to ensure the best possible experience for your customers.
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(This post was last published on March 23, 2016. We’ve updated it for accuracy and completeness.)
A challenge for most merchants is managing your product data. Today’s customers demand rich, consistent product information. If yours isn’t up to their standards, they won’t have the confidence to buy from you. Learn how to better manage your product data.
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