Can your customers rely on your shipping processes? How often do you miss a date or ship the wrong item?
A negative shipping experience can have an irreparable impact on your relationship with customers. 84% of consumers say that they won’t return to a brand after just one poor delivery experience. It’s evident that a good shipping experience is vital for customer retention.
If you haven’t already, consider improving your online fulfillment processes. You can start by learning from EasyCare Inc and how they instituted same-day shipping for their equine business.(more…)
This week we’re reading about how data is helping retailers through COVID-19, how the supply chain is changing, and what Shopify experts expect to happen in 2020. Read the articles below!(more…)
(This is a guest post from our friends over at Payability, a finance company that helps marketplace sellers take control of their cash flow issues and finally grow their businesses.)
Financial technology (commonly referred to as fintech) has transformed the way we transact and manage money, creating a wealth of opportunity for eCommerce sellers, other types of small business owners, and even consumers.
With better access to business banking, financing, global currency exchange, and more, you can leverage fintech to save money, maximize ROIs, and grow your eCommerce business for the long-term.
In this post, we’re going to show you how.(more…)
This week we’re reading a variety of topics that include how to shop with Black-owned brands, navigating the new retail experience, and what to do about COVID-19 shipping surcharges. Read the articles below!(more…)
(This article was last published on April 23, 2015. It has been updated for accuracy and completeness.)
In March 2015, Microsoft announced that their point of sale software, Microsoft Dynamics RMS 2.0 entered the “extended support phase” of its product life cycle. This means that RMS had reached its end of life, with Microsoft planning no future development for it. In 2014, at least 45,000 companies were using Microsoft Dynamics Retail Management System (RMS).
Fast forward to 2020 and there’s still companies using Microsoft RMS through various means. However, extended support ends in July 2021. This post covers what that means for your business and suggests POS alternatives for RMS.(more…)