This week we’re reading a variety of topics that include how to better manage returns, combating comparison shopping on Amazon, and how emotions play into customer decision-making. Read the articles below!
Creating Simplicity from Complexity: Managing Returns Through SaaS, AI & Machine Learning
The cost of returns is estimated to be more than $550 billion by 2020. Learn how you can take care of your returns process today.
Amazon Comparison Shopping
How to Soften the Blow of Amazon Comparison Shopping
Learn how to combat customers comparison shopping on Amazon, even beyond price checking.
Study: Emotion a critical aspect in customer decision-making
Learn how exactly a customer’s emotions influences their purchase decisions.
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