This week we’re reading about a variety of topics. Check out articles about when to evaluate your reverse logistics practices, how to create more authentic brand images, and whose job is it to drive customer experience.
See how you can assess your approach to reverse logistics in order to minimize lost revenue.
Authentic Brand Images
Photography is a very important way to engage customers. See how to balance between customer generated images and more authentic ones.
Which C-Suite Position Should Drive Customer Experience
See the latest report findings on who in the c-suite is expected to drive customer experience.