This week we’re reading about a variety of topics. Check out articles about when to evaluate your reverse logistics practices, how to create more authentic brand images, and whose job is it to drive customer experience.
Reverse Logistics
Determining When It’s Time to Evaluate Reverse Logistics Practices
See how you can assess your approach to reverse logistics in order to minimize lost revenue.
Authentic Brand Images
4 Ways to Produce More Authentic Brand Images
Photography is a very important way to engage customers. See how to balance between customer generated images and more authentic ones.
Which C-Suite Position Should Drive Customer Experience
Who in Retailing’s C-Suites Should Drive Customer Experience?
See the latest report findings on who in the c-suite is expected to drive customer experience.
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