5 B2B eCommerce Tips Every Seller Must Know

It’s no secret that the B2B eCommerce space presents a tremendous amount of opportunity. With projections to grow to $1.18 trillion by 2021 in the U.S. alone, the space is poised for growth that is more than double the size of B2C eCommerce.

If you want to capitalize on this market though, you have to know how to appeal to its new group of buyers with their own set of shopping preferences. Whether you’re new to B2B eCommerce or not, takes note on these tips to ensure the growth and success of your B2B online store.   (more…)

Start Improving Your Last-Mile Delivery Today

As eCommerce sales continue to rise, so has consumer expectations of delivery transparency, accuracy, and speed. With pressure from Amazon and Walmart, most retailers are scrambling to find innovative ways to lower costs and increase shipping speeds of packages.

It’s no surprise then that last-mile delivery has become top of mind for most retailers. Those willing to invest in optimizing their processes could turn their logistics into their differentiator. In a time when customers no longer buy based on price alone, retailers must meet expectations on all other aspects of the customer experience.

If you want to improve your last-mile delivery this year, check out our overview of it that includes its challenges, innovative ways brands are tackling the issue, and what you can start doing today to improve your logistics. (more…)

What We’re Reading: eCommerce Tips, Fulfillment, & Data Breaches

This week we’re reading a variety of topics. See articles about top eCommerce tips from Shopify, why automated fulfillment is necessary for all sellers, and how retailers are facing criticism after the latest announcements of data breaches. Read the articles below! (more…)

Does Your Business Need eCommerce Automation?

All growing eCommerce businesses eventually reach their breaking point. They can’t keep up with incoming orders, constantly changing inventory levels, and fulfillment. You can try to hire more people, but that isn’t going to solve all your problems in the long run. Growing pains for eCommerce sellers are real.

While this a great problem to have, they can ruin your customer experience if you don’t take care of them. You’ll spend most of your time fixing errors for customers instead of focusing on improving your business.

For many, eCommerce automation is the next step for your business to improve operations, save time, and continue to grow sales. Learn what eCommerce automation is, how it helps you, and what to look for in an automation solution that’s right for you. (more…)

What We’re Reading: Customer Experience

This week we’re reading a variety of articles about how to create an optimal customer experience. See articles about key KPIs for customer experience, how to reduce customer effort needed to do business with you, and the new B2B mobile experience.  (more…)