Sorted by Tag: Supply Chain Management
(This article was last published on May 12, 2016. It has been updated for accuracy and completeness.)
Providing a good delivery experience can determine whether a customer buys from you again or not.
According to ShipStation’s latest report, 83% of consumers are less likely to re-purchase from a retailer after a negative delivery or shipping experience.
Unfortunately, a lot of online sellers struggle with delivery, causing their business to suffer. But, building and managing your own logistics network is challenging, as it’s expensive and time-consuming.
To meet customer expectations and protect their bottom lines, merchants are partnering with 3PLs to outsource their fulfillment needs. In the years to come, 3PLs will be critical to competing online and growing your business.
Shopify Plus reported that demand for 3PLs is set to nearly double to $408 billion in the first half of this decade.
So, what is a 3PL exactly? What role can they play in your business? And, how to do pick the right one to partner with?(more…)
(This article was last published on July 21, 2015. It has been updated for accuracy and completeness.)
While vendor-managed inventory (VMI) is not a new concept, it’s still not widely adopted by merchants. Yet, when executed correctly, a vendor-managed inventory strategy can bring huge benefits to your business (think cost savings and better customer experience).
In this post, learn what exactly VMI is, it’s benefits, and how you can implement a VMI program for any size business.(more…)
(This post was last published on August 19th, 2019. We’ve updated it for accuracy and completeness.)
In 2019, Amazon reported that they delivered an estimated 3.5 billion packages globally. And, they expect to deliver 80% of their own packages by 2021.
In some ways, Amazon has been making more headlines for their renowned fulfillment network over the marketplace itself. They continue to innovate to ensure packages end up on doorsteps as quickly as possible.
As an Amazon seller, you might be asking yourself, “Should I be using FBA?”
This post explains how FBA works and what you need to consider before joining the program. Keep in mind, it’s not always the answer for everyone!(more…)
(This post was last published on January 6, 2015. It has been updated for accuracy and completeness.)
BigCommerce is one of the most popular ways for small businesses to sell products online, and it offers robust ecommerce tools out of the box. That said, users can also take advantage of hundreds of add-ons, customizations, and apps to supplement the platform’s core features and take their ecommerce strategies to the next level.
In this article, we’ll cover seven of the most effective apps for BigCommerce users. These cover everything from A/B tests to omnichannel marketing and live chat support. Adding apps to your BigCommerce approach gives you the opportunity to craft a unique customer experience that will resonate with your audience(more…)
(This article was last published on June 29th, 2016. It has been updated for accuracy and completeness.)
You can’t always ship an entire order at once. You might even prefer to ship items separately to ensure they arrive on-time. Some items could ship from a service like Fulfillment by Amazon (FBA) while others are fulfilled from your own warehouse.
Fulfillment of a single order in multiple shipments is referred to as partial shipment. While often necessary, it’s difficult to monitor on the backend of your operations. How do you track partial shipments in your systems? How do you ensure orders are mark completed only once all items are fulfilled?
Before executing partial shipment, you’ll need to know what the process is, why it’s important to get it right, and the best way to do it.(more…)