This week we’re reading about customer retention. Most companies aren’t satisfied with their ability to retain customers. Check out these tactics and measurements to improve your customer retention rates.
Customer Retention Metrics
Retention marketing is important to your business. Learn important metrics to help you understand and maximize your retention efforts.
Lifecycle marketing is complex. Brands are still having a difficult time executing it. Learn what you need for a good foundation for your customer retention when focusing on lifecycle marketing.
Your customer experience drives your ability to retain customers. Check out these important principles of delivering a better customer experience.