This week we’re reading a variety of articles about the following topics: how in-store tech is rivaling personal staff, how checkout technology can be used as a competitive advantage, and expectations for Amazon Prime Day.
In-Store Technology vs Personal Staff
Survey: Customer Experience Tech Rivals Personal Attention from Staff
As brick-and-mortar stores invest in on-premise tech, they’re raising customer expectations and putting pressures on smaller, independent stores to do the same.
How Checkout Technology Can Create Competitive Advantage
See how big name retailers are delighting customers by automating the checkout process in-store.
Amazon Prime Day
Amazon Prime Day is Retail Industry Bellweather
See how Amazon Prime Day is turning into an indicator of the state of the retail industry today and a predictor of retail developments to come.
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