What We’re Reading: Next Holiday Season, Loyalty Program Mistakes & Going Cashless
This week we’re reading about all sorts of retail topics. Check out articles about how retailers can get ready for next holiday season, your loyalty program’s number one mistake, and how these companies are going cashless. (more…)
What We’re Reading: How to Keep More Customers in 2018
This year, customer loyalty is more important than ever for retailers. If you want to be a successful brand, you must create a memorable customer experience to win more shoppers over and keep them coming back. This week we’re reading articles all about how to keep more customer in 2018.
How NetSuite and eCommerce Integration Improves Your Customer Experience
As eCommerce sales continue to grow, merchants are investing more in their online presence. They’re upgrading their technology and expanding to even more sales channels. They’re chasing their customers and trying to meet their demands.
However, a multichannel strategy puts a lot of pressure on your operations. Increasing online orders means keep tracking of inventory levels, processing more orders, and ensuring that shipping/tracking information is accurate between your ERP NetSuite and eCommerce platform.
When your processes are too slow, the customer experience suffers.
Merchants can improve their customer experience by upgrading their eCommerce platforms and integrating their backend ERP NetSuite. We’ll help you better understand the benefits of integration and the best way to do it. (more…)
What We’re Reading: Automation, Shipping Expenses & Failed Delivery Rates
This week we’re reading a variety of topics about creating an exceptional customer experience through automation, how to reduce freight costs, and a new report about failed online deliveries. Check out the articles below to see how you can improve your business. (more…)
What We’re Reading: 2018 Retail Trends
This week we’re reading about what merchants can expect from the retail industry in 2018. Check out what experts are predicting this new year will bring.