How NetSuite and eCommerce Integration Improves Your Customer Experience
As eCommerce sales continue to grow, merchants are investing more in their online presence. They’re upgrading their technology and expanding to even more sales channels. They’re chasing their customers and trying to meet their demands.
However, a multichannel strategy puts a lot of pressure on your operations. Increasing online orders means keep tracking of inventory levels, processing more orders, and ensuring that shipping/tracking information is accurate between your ERP NetSuite and eCommerce platform.
When your processes are too slow, the customer experience suffers.
Merchants can improve their customer experience by upgrading their eCommerce platforms and integrating their backend ERP NetSuite. We’ll help you better understand the benefits of integration and the best way to do it. (more…)
What We’re Reading: Automation, Shipping Expenses & Failed Delivery Rates
This week we’re reading a variety of topics about creating an exceptional customer experience through automation, how to reduce freight costs, and a new report about failed online deliveries. Check out the articles below to see how you can improve your business. (more…)
What We’re Reading: 2018 Retail Trends
This week we’re reading about what merchants can expect from the retail industry in 2018. Check out what experts are predicting this new year will bring.
Retail and eCommerce Trends to Expect in 2018
It’s a new year for retail. Now that the holidays are over, retailers are looking to grow and better their business in 2018.
With a new year comes new trends in the retail industry. In this article, we explore retail and eCommerce trends we expect to see more of in 2018. See how your business stacks up. (more…)
What We’re Reading: Multichannel Retailing & Post-Christmas Sales
This week we’re reading articles about how to overcome the operational struggles of multichannel retailing, how to optimize conversions across the eCommerce customer journey, and the expected sales even though the holiday shopping season is coming to a close. Check out the articles below.