6 Customer Experience Trends You Should Know About
89% of businesses soon expect to compete mainly on customer experience, as reported by Gartner.
Customer experience will become the main factor in which merchants compete for customers. Those with an exceptional customer experience will have the advantage.
This list of trends for customer experience will help you become one of those merchants. (more…)
What We’re Reading: eCommerce ROI
As an eCommerce seller, you should be using ROI metrics to measure the health of your business. This week we’re reading different ways to effectively measure ROI for your eCommerce business. Use these ROI measurements to make improvements to your eCommerce business. (more…)
Big Trends in Supply Chain Management You Need to Know About
I read an article that other day that said ‘Logistics is the new Black.’ Logistics and supply chain are two words that have increasingly become part of everyday conversations for merchants as your businesses become more complex.
You sell on multiple sales channels to different customer types who buy on multiple devices. You work with different suppliers and partners. You fulfill orders through various 3PLs and warehouses.
The supply chain has become the backbone of successful businesses. It’s key to being able to meet evolving customer demands. To keep you up to speed, this article covers some of the big trends in supply chain management right now. (more…)
What We’re Reading: Supply Chain Trends
As retail evolves, so does the requirements of your supply chain. This week we we’re reading how important your supply chain process will be going forward. Your supply chain could make or break your success. (more…)
How Healthy is Your Magento Store? [Infographic]
Magento is the leading open source eCommerce platform. There’s over $50B in gross merchandise volume transacted on the platform annually. As a Magento user, your platform is an integral part of your business.
That’s why you always want to make sure that your store is performing the best it can. MoFluid provides an infographic that helps you easily identify problems area with your Magento store, and how to fix them.