What We’re Reading: B2B eCommerce Tips
B2C isn’t the only market making strides in eCommerce. The B2B eCommerce market is also maturing. This week we’re reading some tips on how to improve your B2B eCommerce site. (more…)
What We’re Reading: Transforming the Customer Experience
Customer experience is becoming a key way for brands to differentiate themselves. Those with an exceptional customer experience can use it as a competitive advantage to win over more customers. This week we’re reading articles about customer experience and the impact it has on your business. (more…)
6 Customer Experience Trends You Should Know About
89% of businesses soon expect to compete mainly on customer experience, as reported by Gartner.
Customer experience will become the main factor in which merchants compete for customers. Those with an exceptional customer experience will have the advantage.
This list of trends for customer experience will help you become one of those merchants. (more…)
What We’re Reading: eCommerce ROI
As an eCommerce seller, you should be using ROI metrics to measure the health of your business. This week we’re reading different ways to effectively measure ROI for your eCommerce business. Use these ROI measurements to make improvements to your eCommerce business. (more…)
Big Trends in Supply Chain Management You Need to Know About
I read an article that other day that said ‘Logistics is the new Black.’ Logistics and supply chain are two words that have increasingly become part of everyday conversations for merchants as your businesses become more complex.
You sell on multiple sales channels to different customer types who buy on multiple devices. You work with different suppliers and partners. You fulfill orders through various 3PLs and warehouses.
The supply chain has become the backbone of successful businesses. It’s key to being able to meet evolving customer demands. To keep you up to speed, this article covers some of the big trends in supply chain management right now. (more…)
