It’s a good thing when you can’t keep up with customer orders. It means your eCommerce business is growing!
But, it’s not a good thing when you continually oversell and ship orders late or wrong to your customers. For every customer you add, you’ll also eventually lose them because of a bad customer experience.
With growth comes growing pains.
At this point, you can start to feel the burden of not integrating Shopify with Quickbooks. Your processes aren’t automated. Your staff sepnds their entire day just entering sales data from one system to another.
You aren’t focusing on your customer experience, instead you’re just trying to keep up with orders. Is it time to integrate Shopify and Quickbooks?
5 Signs Indicating that You Need to Integrate Shopify and Quickbooks
At nChannel, we work with merchants just like you. They’re experiencing growing pains and are looking for a solution to help them keep up with customer demand. These are the common problems they face before realizing their need for multichannel integration between their eCommerce and Accounting systems.
How many of these problems do you currently deal with?
1. Overselling
When inventory is flying off your (virtual) shelves, it’s hard to keep up. It’s up to you to update inventory quantities after sales are made. When doing this manually, you can resort to updating inventory at the end of the day and not immediately after every sale.
This puts you at risk for overselling. There’s nothing worse than having to explain to a customer that you can’t ship an item they bought because you don’t have actually have it in stock. You can bet that they won’t shop with you again.
Customers rely on you to display the correct inventory quantities – both when you have items in stock and when you don’t.
2. Spending Too Much Time on Manual Data Entry
Before integrating their systems, some merchants have whole teams manually entering data between systems. Staff members can spend 9+ hours a day putting online order invoices into Quickbooks.
This keeps staff members at work late. Their work is prone to human errors like typos and misspellings. It’s a tedious process that prohibits merchants working on more important aspects of their business, like customer service.
What would you rather your staff spend time on then manually entering the same data between Shopify and Quickbooks?
3. Orders Shipped Wrong or Late
Fat fingering a number or letter wrong on an order can have serious consequences. It could mean that an online order never reaches your customer’s hands.
Even when entered correctly, manual data entry can slow down your fulfillment processes. Complex orders can take longer to ship as you coordinate shipment from different locations. You can’t offer the same fast delivery times that other merchants can.
4. Losing Data to System Crashes
Software crashes are even more costly for merchants who hand key data between their systems like Shopify and Quickbooks. The cost of reentering order data can be thousands of dollars! It takes you double the time to process those orders.
5. Messy Product Descriptions
Your inventory and order data isn’t the only data that’s suffering. Without integration, merchants also have a hard time managing their product listings. They’re left to manage product descriptions and SKU’s in Excel spreadsheets then enter it multiple times into different systems.
It’s easy for this product information to become messy and inconsistent in spelling and organization. These inaccurate product listings are what get pushed to your Shopify site. Customers won’t have the information they need to search, find, and have the confidence to buy your products.
Without Integration, You’re Losing Your Competitive Edge
Overall, you could be ruining your customer experience without integration. You won’t be able to compete with other merchants.
Your customers are smart. They’ll shop with merchants who anticipate their needs and provide the best experience. From all merchants, they expect stellar product pages, easy checkout process, fast and free delivery times, and personalized experiences. While you’re in over your head with manually entering data, technology makes it even easier for customers to switch to other brands who meet their expectations.
You’re losing your competitive edge.
The good news is that multichannel integration can solve your problems.
Integrating Shopify and Quickbooks
If you’re experiencing any of the problems above, then you’re ready to integrate Shopify and Qucikbooks. Integrations allows you to automate your business processes between your systems.
You’ll be able to:
- Sync inventory quantities in real-time so you don’t oversell
- Move orders accurately from Shopify to Quickbooks to accelerate fulfillment
- Provide timely shipping statues to your customers
- Sync product data to ensure consistent product listings
- Automate returns process
- Integrate drop ship or 3PL fulfillment
Most importantly, you’ll be able to eliminate the need for manual data entry. Think of all the hours you’ll get back in your day to focus on growing your business.
Multichannel integration also provides the foundation you need to expand your business. You’ll be able to add more sales channels like Amazon or another eCommerce site and still be able to handle the increase in order volume and fulfillment.
Multichannel Integration Can be for Anyone
Multichannel integration projects can get a bad rap for being complicated, expensive or time consuming. Maybe these fears have been holding you back from investing in it. It can be overwhelming to look at what other merchants are doing and feel like you don’t have the right resources.
But nChannel wants you to know this, you don’t need hundreds of thousands of dollars to implement a multichannel strategy. You just need to right vision and willingness to invest in the right technology.
You already made a good choice by working with top systems like Shopify and Quickbooks. Integrating your systems can help you get even more out of your vital systems.
There are different types of integration solutions available like point-to-point connectors, plug-ins and add-ons, and self-installable, real-time automation platforms like nChannel. You can also build your own integration.
What works best for you depends on your unique business needs. Could you get value from integrating Shopify and Quickbooks? What problems do you want to fix today?
Start looking at Quickbooks integration solutions and how to pick the right one for you.
Contact nChannel
We know a thing or two about Quickbooks Online and Shopify integration over here at nChannel because we’ve done it before!
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