Get Your B2B Sales Team On Board for Your eCommerce Migration

(This is a guest post from our friends over at ES Tech Group, who offers the B2B webstore platform, EvolutionX, and web catalog service, FusionPlus.)

Uber and Lyft are taking over taxis. Self-check-out kiosks are taking over store clerk positions. B2B eCommerce webstores are taking over salespeople’s roles – or are they? The answer, in short, is no; however, some salespeople still seem to fear otherwise.

While the salesperson’s role is not becoming obsolete, it is changing; however, before we dive in to how we can get our sales team to corroborate a digital transformation, it’s first imperative that we can explain to them why this additional sales channel is essential.

What We’re Reading: Improving B2B eCommerce Selling

This week we’re reading all about B2B eCommerce and how sellers can improve their online selling strategies. Read the articles below!

Using Online Order Fulfillment to Increase Sales

Online shoppers continue to push retailers to meet delivery expectations when it comes to shipping costs (free) and convenience. This is a tall order for many merchants. However, those who meet customer expectations are winning more sales. Among a competitive landscape, retailers are realizing more than ever that their fulfillment processes can be a competitive advantage.

If you haven’t put serious thought into your fulfillment processes yet, now is the time to do so! You could be losing sales because you’re not offering what customers are looking for. Read this article to understand what today’s online shoppers are looking for and how you can improve to meet their needs.

What is ERP Integration for Retail?

As merchants grow their business, so does their technology stack. Most merchants have multiple software systems to run their business to help with everyday tasks like inventory management, order processing, shipping, accounting, payment processing and customer management. The list keeps going.

One of the more important technology investments you make is in an ERP (Enterprise Resource Planning) system. Your ERP can quickly become the backbone of your business and where most your processes are taken care of like orders, inventory, financial, customer, and supplier information. The challenge then is how you share the information from your ERP into your other critical systems like your eCommerce, POS, and 3PL systems.

Many turn to system integration to automate data between their systems, but ERP integration projects can seem overwhelming. If you’re considering integrating your ERP, learn what the benefits and challenges are of integration projects.

3 Ways To Integrate Shopify and NetSuite

(This post was last published on on October 27th, 2017. We’ve updated it for accuracy and completeness.)

Many Shopify merchants don’t realize that operating with siloed software systems is holding their online business back. While having an ERP like NetSuite is an important investment in your operations, so is integrating it with Shopify and Shopify Plus. Without integration, your NetSuite implementation is likely costing you more than you realize.

Ask yourself these questions:

• Are you operating as efficiently as you can?
• Are you able to focus on your customer and selling instead of bookkeeping?
• How much data do you manually enter between Shopify/Shopify Plus and NetSuite?

If you don’t have a satisfactory answer to all three of those questions, it’s time to look at integrating Shopify and NetSuite.

This post discusses why you need to integrate Shopify and NetSuite and how to pick an integration approach that’s best for you. (more…)