As the world of eCommerce continues to become more and more competitive, it is important to give your business every kind of advantage. With those advantages at your disposal, you will be able to build your business, gain customer loyalty and save yourself both time and money. With that in mind, one of the most important aspects of your online business that you will want to focus on is order management.
What is Order Management Software?
The aim of order management software is to simplify everyday business operations. Without it, you will be entering all kinds of information manually, from order and customer information to getting the tracking number, contacting the customer, and then actually shipping the product. These tasks may not seem like much at first, but as your business grows so do the orders and the risk of human error.
Order management software takes care of all of that through automated processes, often completed after the simple click of a button. Whether its gathering order information and handling shipping to storing customer data to make return visits easier, sales order management software makes every aspect of operating your business easier.
Choose Web-Based Order Management Connectors
Maintaining your eCommerce store through order management software is certainly important, but you also have other sales channels to worry about, which may include the use of your point of sale software, accounting/ERP software and event marketplace portals such as eBay.
Web-based solutions can easily and affordably connect your channels systems, helping you to manage your multi-channel business in record time.
nChannels web-based solution, enables you to take advantage of features such as these:
- Easily integrate your store with both your inventory and your suppliers, ensuring you never have out-of-stock issues.
- Keep the same information automatically stored in both your eCommerce and POS systems to ensure accuracy.
- ERP and accounting integration allows for mastering of real-time, transactional orders.
Cloud Order Management at nChannel
At nChannel, we simplify your multi-channel strategy through a web-based platform that connects every section of your business. Through the use of the cloud, we enable your solutions to work together to increase sales, improve customer service, optimize inventory, and more!
Contact us today to learn more about the multi-channel order management solution we can provide to your company.