Sorted by Topic: Customer Experience Management
Magento Inventory Management Best Practices
When running an eCommerce or retail business, inventory management is one of your most important processes. Too much inventory ties up cash. Too little inventory puts you at risk for stock-outs. Both scenarios have negative financial implications.
Magento is one of the world’s most popular platforms for running an eCommerce business. That means there are a lot of Magento merchants who need to learn the best practices for inventory management.
If you’re using Magento and you carry inventory, this post is where you should start your learning.
What We’re Reading: Social Media for Retail
Social media has transformed the way brands interact with their customers. In just one short decade, or so, retailers have a whole new set of marketing channels to contend with. First Facebook, then Twitter, now Instagram and Snapchat and Pinterest and the list goes on.
If you’re a retail brand (or eCommerce brand) in 2015, you absolutely need a strategy for social media. You may use it for marketing and customer acquisition. You may use it for customer loyalty or service. But, if you don’t decide how you plan to use it, it’ll just happen to you.
Here are three articles that dive into social media implications for retailers.
Shopify Inventory Management Best Practices
When you run an eCommerce business using Shopify, you live and die by your inventory management. Oversell, and you risk upsetting and potentially losing customers. Buy too much safety stock, and you tie up cash you could otherwise use to invest in growth.
In this post we’ll dive into some inventory management best practices for Shopify eCommerce merchants. These practices will help you maximize your investment, turn inventory faster, and ultimately build a more profitable business.
What We’re Reading: Retail, eCommerce, and Mobile
Every year for the past half-decade has been called “the year of mobile.” I think the hyperbole about mobile is finally winding down, but its importance is certainly not. This week we’re sharing some ways mobile has become ubiquitous in retail and eCommerce. You had better be thinking about how these issues affect your business.
What We’re Reading: Supplier Data, Independent Retail, FANG
No theme this week. We’re just reading a bunch of interesting articles, and we think you should be reading them too.
