Sorted by Topic: Customer Experience Management
Top Bigcommerce Shipping Apps
A very difficult part of this process is shipping. When your shipping goes wrong, it can result in lost sales. You’re probably all too familiar with dealing with lost packages, shipping items later than promised, and managing returns. It’s what keeps you up a night.
Lucky for you, Bigcommerce’s App Store is full of apps that provide you with a shipping solution. This blog post will highlight the top Bigcommerce shipping apps that will improve your shipping process and, ultimately, your customer experience.
What We’re Reading: The Omni-Channel Piece of the Puzzle
We talk quite a bit more about multichannel than omni-channel for a number of reasons. Omnichannel gets a little too much hype, and it’s only one piece of the overall puzzle. It’s one aspect of a new kind of strategy that will be required to be successful in tomorrow’s retail climate.
Omni-channel won’t get you there on its own, but it’s still important to understand. So, this week we’re featuring three good articles about “omnichannel”. What is it? How does it help your business? How do you do it?
What We’re Reading: Articles From Nicole Leinbach-Reyhle
This week I want to kick off a new, occasional way of doing things for What We’re Reading. Starting this week (and randomly in the future) I’ll feature articles from industry thought leaders. These are the kinds of people we follow closely, because they’ve got a lot of good things to say.
I’m going to kick it off with some articles by Nicole Leinbach-Reyhle, Forbes contributor and founder of Retail Minded. She’s a recognized retail expert who puts out a lot of pragmatic advice for retailers. She also dives into some of the topics and trends you need to know about. Here are three of her articles we read this week…
The Best Magento Shipping Extensions of 2015
B2C (business-to-consumer) eCommerce sales are expected to reach $2.356 trillion in 2018. Lets put that into perspective. If you spent just $1 trillion dollars (less than half the predicted sales), and went back in time 1 second for every dollar spent, you would end up in 30,000 BC.
And while buy online, pickup in store is increasing in popularity, the tremendous rise in eCommerce sales can only mean one thing: an equally tremendous rise in shipping.
Not every retailer will be selling millions of dollars in products, but every retailer needs to be prepared for an increase in their shipping demand.
These are our top Magento shipping extensions to consider for your Magento webstore. (more…)
What We’re Reading: Customer Experience, Big Data for Marketers, Differentiating Your Product Pages
Here’s all the great stuff we’re reading this week!