What We’re Reading: DTC, Loyalty, & Supply Chain
This week we’re reading a variety of topics that include how to personalize your direct-to-consumer strategy, turning one-time buyers into loyal customers, and supply chain disruptions. Read the articles below!
(more…)8 Ways to Reduce Risk in Your eCommerce Business
(This is a guest post from our friends over at Payability, a technology firm that offers different financing options that give marketplace sellers daily access to cash.)
When you run an eCommerce business — especially one across multiple marketplaces — it’s vital to keep your risks to a minimum. In general, “risk” refers to anything that could potentially lower your business’s profits or lead to its downfall. In your case, such risk could include everything from how you operate across channels to your product strategy to how you manage cash flow — and so much more. The good news is, when you manage these (and other) liabilities well, you can more seamlessly grow your business.
To help you get there, we put together the top 8 ways to reduce risk in your eCommerce business:
(more…)What We’re Reading: Winning Customer Experience
This week we’re reading articles about how retailers can win at customer experience. Read the articles below!
(more…)What We’re Reading: Shipping, B2B eCommerce, and CX Tech
This week we’re reading a variety of topics that include why shipping is so expensive, how distributors are faring at eCommerce, and evaluating what customer experience technologies to invest in. Read the articles below!
(more…)What is ERP Integration for Retail?
As merchants grow their business, so does their technology stack. Most merchants have multiple software systems to run their business to help with everyday tasks like inventory management, order processing, shipping, accounting, payment processing and customer management. The list keeps going.
One of the more important technology investments you make is in an ERP (Enterprise Resource Planning) system. Your ERP can quickly become the backbone of your business and where most your processes are taken care of like orders, inventory, financial, customer, and supplier information. The challenge then is how you share the information from your ERP into your other critical systems like your eCommerce, POS, and 3PL systems.
Many turn to system integration to automate data between their systems, but ERP integration projects can seem overwhelming. If you’re considering integrating your ERP, learn what the benefits and challenges are of integration projects.
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