Sorted by Tag: Customer Experience Management
What We’re Reading: eCommerce Metrics, Online Reviews, & the Retail Evolution
This week we’re reading about all kinds of topics. Check out articles about key eCommerce metrics you might forget about, the value of online reviews, and why we should be talking about the retail revolution. (more…)
What We’re Reading: eBay, Personalization & Employee Tech
This week we’re reading about a few different topics: how eBay is trying to compete, how to make personalization seamless between offline and online, and why merchants need to arm their employees with more technology. Check out the articles below. (more…)
What We’re Reading: Customers, ERP, and Adwords
This week we’re reading a little bit of everything. See articles about why your customers aren’t buying your products, new features released by Google Adwords, and five ERP features you need. (more…)
What We’re Reading: Important Retail Insights
This week we’re reading a variety of different articles that give you important retail insights. Check out articles about how to reward loyal customers, consumer shopping habits, and how to compete against Amazon. (more…)
What We’re Reading: Drop Shipping, AI, Voice of the Customer
This week we’re reading about all different types of retail topics. Check out articles about the adoption of drop shipping by retailers, what shoppers want from artificial intelligence, and how to create a Voice of the Customer program. You don’t want to miss out on these insightful articles! (more…)