What We’re Reading: RetailWire Discussions
We like healthy debate–turning a considerate eye to the way things are done. Retail and eCommerce has been fraught with all sorts of inefficiencies and outright bad ideas over the years. So, we can appreciate anyone who’s willing to challenge some of those ideas.
RetailWire has time and again published interested articles, framed as discussion questions, to get interesting debates started. Some of the most valuable insight comes from the comments thread, where the real debate ensues. This week we’re reading a few of these articles, and we think you should, too.
Shopify vs Magento Community: An Unbiased Comparison
Shopify vs Magento. The battle of the eCommerce giants. While both fill the same need, they do it in very different ways. A webstore is not simply a webstore, much like your company is not simply a company.
Shopify and Magento are both unique. The “best” platform for you will depend on what your needs are. (more…)
Drop Shipping 101: An Introductory Drop Shipping Guide
If you said yes to any of these, you’ll need to invest in new, or more inventory. But, procuring inventory takes a lot of resources including money, time, and proper management.
This can be a big risk for your business. It might be worth it if you didn’t have to buy your inventory upfront and only pay for what you sell. But, is that even possible?
Actually, it is! It’s called drop shipping. In this post, we’ll introduce you to drop shipping 101. Our introductory drop shipping guide shows you what drop shipping is and how merchants can use it. (more…)
Retail Data: 100 Stats About Retail, eCommerce & Digital Marketing
The web is chock full of awesome research, survey results, and insights about retail. You could spend hours digging around looking for quotable bits of information.
(Trust me. I did.)
To make it easy for you, I compiled 100 different statistics about retail, eCommerce, customer experience, and a whole bunch of related topics. Use this post as a singular place to find lots of data points to use for whatever purpose you need.
Enjoy!
What We’re Reading: Industry Experts On Customer Experience
Creating an exceptional customer experience can be difficult. And, the shear volume of advice, tips, and how-to’s on the Internet make it even more confusing. It can be difficult to dissect who is an expert, and who is just peddling ideas to look like an expert. Sometimes it’s just best to listen to recognized industry leaders.
So, this week we’ve got three examples of recognized industry experts giving customer experience advice (and a little more).