It’s crucial and even easy for warehouses to treat workers well
(This is a guest post from our friends at Red Stag Fulfillment, an eCommerce fulfillment service provider with warehouses across the United States.)
Since the end of June, warehouse managers and fulfillment company leaders have walked around looking much paler than usual, and it’s not just because we’re spending more hours than ever getting your eCommerce purchases to you on time.
On June 30, Last Week Tonight took a shot across the bow at warehouses, specifically the working conditions in eCommerce fulfillment centers. While they targeted the industry giant, it’s our business model too. The horrid working conditions that they described do exist, but they’re not the norm from our experience.
Since no one wants to be lumped in with a bad business, especially when things just aren’t true or standard practices, we wanted to take a moment and correct the record a little. Last Week Tonight didn’t get Red Stag Fulfilment right, and the show probably didn’t get your warehouse right either.
Some of our competitors are amazing too, so we expect the show shortchanged them as well. If you permit us, we want to talk about how fulfillment companies (especially us eCommerce brands) like to treat our staff, and why this is important to keep thinking about now. And, since we’re fair, we’ll even mention why John Oliver focusing on the industry can be a wonderful thing for many warehouse workers in the U.S.
(more…)What We’re Reading: ‘Halo Effect’, Expansion Costs, & Holiday Prep
This week we’re reading a variety of articles that include how the ‘Halo Effect’ boost sales, how to manage expansion costs for your retail business, and retailer’s secret weapon to take on holiday shopping. Read the articles below!
(more…)Amazon Prime Day: How the Holiday Evolves and Retailers Respond
Another summer, another successful Amazon Prime Day. The past few weeks have been buzzing with anticipation and analysis of Amazon’s faux holiday, Prime Day. After five years of running their member-only sale, there’s still lots to learn from the holiday. Let’s look into how the summer holiday has evolved over the years and what lesson retailers can take away to prepare for next year.
(more…)What We’re Reading: B2B2C, Economic Changing Retail, & Amazon’s Profits Fall Short
This week we’re reading a variety of topics that include how to navigate the new B2B2C digital landscape, how economics are changing the retail industry, and Amazon’s latest profit announcements and forecasts. Read the articles below!
(more…)RPV: The Most Important KPI for Your eCommerce Store
(This is a guest post from our friends over at, 121eCommerce, a seasoned Magento Professional Partner and web development agency specializing in B2B and B2C eCommerce.)
If you run an online store, chances are you have your eyes on a lot of KPIs. From return rates to bounce rates, cart abandonment, conversion rates, AOV and more – there’s a lot to keep track of.
So what’s the most important KPI to keep your eye on?
It’s none of the above.
It’s RPV. Revenue Per Visitor.
