Start Improving Your Last-Mile Delivery Today
As eCommerce sales continue to rise, so has consumer expectations of delivery transparency, accuracy, and speed. With pressure from Amazon and Walmart, most retailers are scrambling to find innovative ways to lower costs and increase shipping speeds of packages.
It’s no surprise then that last-mile delivery has become top of mind for most retailers. Those willing to invest in optimizing their processes could turn their logistics into their differentiator. In a time when customers no longer buy based on price alone, retailers must meet expectations on all other aspects of the customer experience.
If you want to improve your last-mile delivery this year, check out our overview of it that includes its challenges, innovative ways brands are tackling the issue, and what you can start doing today to improve your logistics. (more…)
What We’re Reading: eCommerce Tips, Fulfillment, & Data Breaches
This week we’re reading a variety of topics. See articles about top eCommerce tips from Shopify, why automated fulfillment is necessary for all sellers, and how retailers are facing criticism after the latest announcements of data breaches. Read the articles below! (more…)
Does Your Business Need eCommerce Automation?
All growing eCommerce businesses eventually reach their breaking point. They can’t keep up with incoming orders, constantly changing inventory levels, and fulfillment. You can try to hire more people, but that isn’t going to solve all your problems in the long run. Growing pains for eCommerce sellers are real.
While this a great problem to have, they can ruin your customer experience if you don’t take care of them. You’ll spend most of your time fixing errors for customers instead of focusing on improving your business.
For many, eCommerce automation is the next step for your business to improve operations, save time, and continue to grow sales. Learn what eCommerce automation is, how it helps you, and what to look for in an automation solution that’s right for you. (more…)
What We’re Reading: Customer Experience
This week we’re reading a variety of articles about how to create an optimal customer experience. See articles about key KPIs for customer experience, how to reduce customer effort needed to do business with you, and the new B2B mobile experience. (more…)
Digital Native Takes Brand Values Back to Basics
How eCommerce is changing the value of a dollar for online shoppers
The eCommerce world has evolved beyond online shopping and into a brand-driven, user-focused experience. While major eCommerce retailers have certainly been part of the shift, a new breed of online retailers have become the heart and soul of shaping and even fundamentally changing the shopper’s experience. These retailers, which are born and raised online, are called digitally native vertical brands and they are changing the face and the future of eCommerce from top to bottom. (more…)
